Refund policy

Return & Refund Policy

If you wish to request a return or refund, please submit your request via [this form] or contact us at service@skylink.co.jp.
Please note that if you delay contacting us, we may not be able to process your refund.

【Return Conditions】
Return period: Within 7 days of delivery
Return shipping: Paid by the customer
Handling fee: None
Non-returnable items: Products that have been used

If you encounter any issues, our support team will assist you.
Please note that we may ask for information about your device settings to investigate the issue.
If the problem cannot be resolved, we will provide further guidance regarding the refund process.

In the event of any dispute regarding returns or refunds, SkyLink reserves the right to make the final decision.